Contact Us

We have 24/7 Live Chat on the website, or email at contact@lasmartshop.com

We have sizing guide on every product page.

We offer Free Worldwide Shipping for all our product.

We generally deliver all orders in 7-14 working days.

There may be the occasional delay due to Customs Clearance processes which are out of our control.

When your order is shipped, we send you an email containing a tracking number.

If you did not receive this email, please email us at contact@lasmartshop.com

If you need to make any changes to your order, please contact us at contact@lasmartshop.com within 8 hours of placing your order. We will not be able to make any changes beyond that period.

Absolutely! L&A SmartShop uses GeoTrust Secure Socket Layering (SSL), an encryption technology that ensures safe Internet transmission of your personal information. We do not store any credit card details nor do we share your personal information with any third party.

Currently we accept PayPal and Shopify Payments. ShopPay. If you would like to arrange payment via another method, we are happy to try and assist your request!

Please contact us directly at contact@lasmartshop.com to arrange this.

Check our Refund Policy

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

* Unfortunately, we cannot accept any returns that do not meet above requirements.

Requesting a return has never been this easy!

To initiate a return, simply email us at contact@lasmartshop.com using the e-mail address used to process your order within 30 days of receiving your parcel.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

L&A SmartShop work hard to ensure all items sold are of the highest quality.

However if you have a concern with a faulty or damaged item, please email us at contact@lasmartshop.com so we can urgently review the matter for you!